About the Course
This course is for managers to build their own conflict management skills, as well as learn how to coach employees to manage conflict with others.
This bundle comprises a number of courses to help you achieve the following goals:
- Learn how to recognize when team members need help managing conflict
- Use a mediation process to help groups resolve existing conflict
- Create expectations for managing conflict
- Create a conflict management agenda item to create a conflict management culture
- Provide employees a process for managing conflict with others
More Soft skills
betterU offers numerous soft skill development courses for a variety of performance areas and competencies including: