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Communication Skills

As a manager, it is essential you are a good communicator. You are in constant communication with others. Whether it’s with senior leaders, peers, or your employees, you must be able to clearly articulate your thoughts and ideas, as well as deliver clear and concise messages. When you do, you’ll find your team clearly knows what they need to do, fewer mistakes are made because everyone is clear on what needs to be done, and as a result you will be more successful. The Communication Skills for Managers courseware provides what you need to build your managerial communication skills to help you be a more effective leader and manager.

About the Course

This course is for managers to build and strengthen their communication skills to work more effectively with their employees, peers and organization leaders.

This bundle comprises a number of courses to help you achieve the following goals:

  • Establish team communication norms and expectations
  • Evaluate your communication with others to see how well you listen
  • Use three communication elements to strengthen your ability to deliver clear and concise messages
  • Evaluate your communication with co-workers and peers to see how well you listen
  • Ensure your team gets the right information at the right time
  • Create communication reminders for the most frequent audiences you interact with
  • Team members let you know when you perform selected communication actions
  • Receive feedback from your team on how well you are communicating key messages

receive credit towards certification

  • This course is approved for 1 hour of PMI PDU credit.
  • This bundle or toolkit is approved for SHRM recertification credit
  • This bundle or toolkit is approved for HRCI recertification credit.

Award winning content

These courses help build the skills needed to manage individual and team performance, engage and retain employees, as well as contribute to the organization's success.

Why Ready-To-Go

Research shows that 70% of development happens on the job, and betterU helps the learner apply learning on the job through step by step instructions and exercises. The combination of short videos followed by step by step instructions, help learners put into practice the learning they just completed, which means organization leaders are confident that the transition from learning to application on the job actually happens, and organization capabilities are increased.